Support

Answers to common questions about Cameria, and how to reach us.

Signing in

Sign in with the username and password of your account on the Cameria server. Accounts are created by the administrator of your server, so ask them if you do not have one or have forgotten your password.

Trying the app without an account

Sign in with the username demo and the password demo. The demo shows sample sets and cameras that are bundled with the app, so it works without a server or an internet connection. Sign out from Settings to leave the demo.

Watching cameras

• Sets lists your camera sets. Open one to see all of its cameras live in a grid.
• Cameras lists every camera you can access. Search by camera name or model.
• Tap a camera for a large view with its details. Use Next camera or swipe to move through the set.
• Tap Full screen, double tap the stream or rotate your device to landscape for full screen. Double tap again to leave it.
• Pinch the stream to zoom in, and pinch out to zoom back.

A camera shows "Stream unavailable"

The app could not reach the camera. It may be offline, or not reachable from the network your device is on. Check that the camera is powered and connected, or ask the administrator of your Cameria server.

Signing out

Open Settings and tap Sign out. This removes your session from the device.

Contact

Email us at development@hive.pt and we will get back to you. You can also report a problem on GitHub.